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Structured Solutions for
Complex Insurance System Challenges

INTRODUCTION

At Tsadaq Consulting, we provide high-value services that bridge the gap between business needs and vendor execution.

Our focus is clarity, precision, and operational feasibility—ensuring your requirements are fully understood, correctly implemented, and deliver the intended results.

 

1. Change Request Preparation

What We Do

We transform your business problem into a clear, structured, vendor-ready specification that can be executed with confidence. This includes:

  • A concise and accurate problem definition

  • Current vs desired workflows

  • Business rules and edge cases

  • Data and SQL impact analysis

  • UI or system change recommendations

  • Clear acceptance criteria for testing

Who This Is For

  • Insurers, brokers, and administrators requiring vendor-ready change requests

  • Businesses looking to reduce development errors and miscommunication

Typical Fee

R3,000 – R8,000 per request

 

2. Solution Review & Feasibility Check

What We Do

When a vendor proposes a solution, we assess it against your business requirements to ensure it is complete, accurate, and feasible.

We help you:

  • Confirm that all business requirements are fully addressed

  • Identify gaps, risks, and unintended impacts

  • Validate workflows, data handling, and UI changes

  • Provide clear, structured feedback to the vendor

Who This Is For

  • Businesses implementing system or workflow changes

  • Clients seeking assurance before development proceeds

Typical Fee

R5,000 – R12,000 per review

 

3. Advisory Retainers

What We Do

For clients with ongoing system needs, we provide continuous advisory support, enabling faster turnaround, consistent quality, and improved decision-making.

What’s Included

  • Multiple change requests and solution reviews per month

  • Priority support with faster response times

  • Ongoing refinement of workflows and specification quality

Typical Fee

R10,000 – R25,000 per month (depending on volume and complexity)

 

WHY CHOOSE TSADAQ CONSULTING

  • Domain Expertise: Insurance and reinsurance systems experience

  • Technical Insight: Strong understanding of SQL, UI, and system architecture

  • Business Translation: Clear communication of business intent to vendors

  • Risk Reduction: Fewer errors, less rework, and reduced implementation delays

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Backed by 17 years of hands-on experience in insurance systems and operational workflows

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